Everything you need to know about how your order gets to your door.
Orders of $99 or more (after discounts) ship free by standard ground. No coupon needed. Smaller orders ship for a flat $9.99.
Every order ships by standard ground service. Expedited shipping is not currently offered.
| Order total (after discounts) | Delivery Estimate | Cost |
|---|---|---|
| $99 or more | 3–7 business days | FREE |
| Under $99 | 3–7 business days | $9.99 |
We ship to all 50 states and Washington, DC, at the rates above. We do not ship to US territories (Puerto Rico, Guam, the US Virgin Islands, American Samoa, the Northern Mariana Islands), to APO/FPO military addresses, or outside the United States. Some products carry additional shipping restrictions; see Compliance.
HildiTech is a drop-ship retailer — your order ships directly from our distribution partner's warehouse, not from a HildiTech facility. This means your order goes straight from a large, professional fulfillment center to your door.
Orders are typically verified and handed to the carrier on the same or next business day. You will receive a shipping confirmation email with tracking information once your order has shipped. Business days are Monday through Friday, excluding federal holidays.
Some products are required by law or carrier policy to ship with Adult Signature Required service. When this applies, someone 21 or older must be present to sign for the delivery. This requirement is not optional and cannot be waived.
If a signature-required delivery is missed, the carrier will make additional delivery attempts or hold the package at a local facility for pickup. HildiTech is not responsible for delays caused by missed deliveries.
Once your order ships, you will receive a confirmation email containing your carrier and tracking number. You can track your shipment directly on the carrier's website using that number.
If you have not received a tracking email within 2 business days of placing your order, please contact us at support@hilditech.com with your order number.
If you have questions about your shipment or need to look up an order, contact us at support@hilditech.com. Please include your order number and the email address used at checkout.